Today, an organization’s adaptability, agility, and ability to handle constant change through improvement can be keys to success. Traditional methods may no longer lead to reaching objectives when economic conditions are unfavorable. That’s where business analysis comes in. Corporations achieve goals through projects that translate customer needs into new products, services, and profits. Business analysts can make it all happen more efficiently and effectively.
The business analyst’s primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.
The business analyst role is often seen as a communication bridge between IT and the business stakeholders. Business analysts must be great verbal and written communicators, tactful diplomats, problem solvers, thinkers and analyzers – with the ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments. This can often involve dealing with very senior stakeholders and can often involve challenging and questioning to ensure that value for money is achieved from IT developments.
A business analyst does not need to have an IT background although it can help to have some basic understanding of how IT systems work. Some business analysts come from a technical or programming background but they will often come from within the business itself – having a detailed knowledge of the business domain can be equally useful.
Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. These core skills include:
- Written and verbal communication, including technical writing skills
- Understanding of systems engineering concepts
- The ability to conduct cost/benefit analysis
- Business case development
- Requirement elicitation
- Modeling techniques and methods
The Business Analysis courses at The Computer Workshop, Inc., give either the brand new analyst or the seasoned analyst, practical applications in the core competencies for performing job duties.